Dispatch & Order completion time
Please check out our home page for updates to dispatch times during holiday periods such as Xmas and bank holidays. Dispatch times below are a guide only during normal full working weeks. If your order is especially urgent it's always advisable to email us before ordering to find out our quickest dispatch time.
Most items are made to order, and dispatched post free within the UK using Royal Mail package/parcel post. We may at our discretion send your package by Royal mail Signed For, especially with orders of higher value or to a shared/communal address such as an office block.
UK Delivery Options
Standard free delivery: Uk orders are sent free of charge by royal mail package post. Allow 4-7 days from ordering to delivery. You also have the option if you prefer to upgrade at check out to one of the following for a small extra charge:
Royal Mail Special delivery (Express delivery option) - cost: £5.90 Signature on delivery, guaranteed to be with you before 1pm the next working day after posting. Choose this and we'll treat your order as a priority and post out to you within 48 hours of receiving your order. This can be selected as an option at check out for Uk orders only. Let us know if you need your item by a certain date and you're not sure if there's enough time.
Overseas Orders are welcome! select your country on the basket page below address details and update/select carrier to see cost of delivery to your country. Example price: hair vine sent to Europe @£3.90 postage.
We send by airmail, and take great care packing your order to ensure it arrives in perfect condition. Cost for International Delivery depends on package value and also if you are classed as Europe or not. Select International delivery from the check out options (sorry not available at moment, just email us with your order), and postage will be calculated for you. You will see cost of delivery before you pay for order. Please be aware that you are responsible for the payment of any import duties and taxes that may apply to your individual country. Delays may occur at customs over which we have no control, for overseas orders to Europe and USA with no custom delay timescale for delivery is usually 4-7 days.
Queries? If you'd like to make sure before you order that your package will arrive in time, or would like it delivered to an alternative delivery address, just email or give us a call on 0191 4382319.